Managing Challenging Behaviour / Behaviour of Concern Training

Our Managing Challenging Behaviour course is for staff members who may come into contact with patients, service users, or customers who present behaviours which challenge. Behaviour is described as challenging if it puts the individual, carer or those around them at risk for any reason. This could include both physical and psychological risk from behaviours such as violence, aggression, disruptiveness and more.

The Managing Challenging Behaviour course has been designed to ensure that delegates not only learn why such challenging behaviours may arise (what the individual is trying to communicate with said behaviours), but also how to manage, distract, de-escalate, and seek to minimise repeated episodes. Delivered by expert educators, the course helps to keep both staff and service users safe, ensuring procedures are in line with current best practice related to the management of challenging behaviours.

In addition to this, we are able to offer fully bespoke training solutions specifically suited to the needs of your organisation and the needs of your service users.