Supervision And Monitoring

Course Description

Stepping into a position of responsibility for the very first time represents one of the biggest occupational leaps anyone will ever make. And while it may appear as though the two roles are similar in many ways, there are certain elements to supervisory roles that present uniquely complex challenges.

Our Supervision and Monitoring Training course has been designed to communicate exactly what it is that makes for an effective and professional supervisor while addressing the differences between supervisory and standard employee roles. From communication skills to delegation and the importance of conflict resolution, delegates are armed with knowledge and teachings needed to become the strongest supervisors they can possibly be.

Course Content

  • Supervision defined
  • Successful transition
  • Core skills
  • Setting the right example
  • Roles of the supervisor
  • Responsibilities of the supervisor
  • Communication
  • Time management
  • Handling conflict
  • Goal setting
  • Performance monitoring
  • The importance of consistency
  • Reporting
  • Maintaining confidentiality
  • Importance of praise
  • Action plans
  • Summary and evaluation


Up to Two Days

Our Supervision and Management training course is designed to increase performance of our business through effective supervision and management. If you wish to discuss this training course and ask us to explain how we can improve workforce relations, performance, and costs then please contact us today.